Powerful Features for Modern Operations

Everything you need to manage collections, dispatch drivers, and scale your business efficiently

Booking Management

Multi-Channel Booking Capture

Accept bookings from any source—website, email, phone, or API—and consolidate them instantly. Cut booking time by 75% with intelligent automation designed for real-world efficiency.

  • Direct booking system with pre-filled templates for instant capture
  • API integration to fetch details automatically from websites
  • Custom email import that parses and creates bookings automatically
  • Quick-entry phone booking with customer history lookup
  • Complete bookings in under 60 seconds
  • Zero data entry duplication across channels
75% faster booking process
📦
Communication

Smart Notifications & Reminders

Drastically reduce failed jobs and wasted trips with automated communication. 85% reduction in no-shows through intelligent notification timing.

  • Instant email & SMS confirmations when bookings are created
  • Automated 24-hour advance reminders to confirm availability
  • Same-day morning reminders to ensure customers are ready
  • Real-time booking modification updates sent to drivers instantly
  • Custom message templates for different booking types
  • Multi-channel delivery (email, SMS, push notifications)
85% reduction in no-shows
📧
Intelligence

Geo Link Intelligence

Never waste a trip again. When customers cancel, instantly find alternative bookings in the same area to keep drivers productive and maximize revenue per trip.

  • Find all nearby bookings around any postcode instantly
  • See pending bookings and reschedule opportunities in driver routes
  • One-click diary updates to switch to nearby customers
  • Revenue recovery tracking shows recovered value from cancellations
  • Driver route optimization suggests best alternative bookings
  • Real-time proximity search based on driver location
90%+ trip recovery rate
📍
Optimization

Intelligent Route Optimizer

Plan optimal driver routes for multiple bookings automatically. Reduce fuel costs by 30% and maximize daily capacity with smart multi-stop planning.

  • Automatic route creation for multiple deliveries and collections
  • Time window optimization balances customer needs with efficiency
  • Fuel cost estimation per route for profitability analysis
  • Driver capacity management tracks load limits and constraints
  • Real-time route adjustments when bookings change
  • Historical route data for continuous improvement
30% lower fuel costs
🗺️
Mobile Operations EXPLORE TRICIVO MOBILE APPS

Driver Dispatch Mobile App

Powerful mobile app for drivers to manage jobs, complete receipts, capture signatures and photos—all with offline mode and robust data safety.

  • Complete job management from mobile device
  • Digital receipt generation with customer signatures
  • Photo capture for vehicle condition and documentation
  • Customer detail collection and verification
  • Offline mode with automatic sync when reconnected
  • Real-time job updates synced instantly
  • Robust backup functionality ensures no data loss
📱
Documentation

Automated Receipt Management

Professional PDF receipts generated automatically and ready to email, SMS, or print—all within the system with custom messages and branding.

  • Automated PDF generation for every completed job
  • Email receipts directly from system with custom messages
  • SMS delivery option for instant customer confirmation
  • Print-ready format for on-site receipt requests
  • Custom branding and template design
  • Certificate of Destruction for end-of-life vehicles
  • Waste transfer notes and compliance documents
📄
Scheduling

Driver's Diary Management

Comprehensive diary system to manage individual or all driver schedules. Jobs grouped by timeframe, print-ready, and automatically synced with driver portals.

  • View and manage all driver diaries in one place
  • Jobs grouped into AM, AM/PM, and PM timeframes
  • Print-ready daily schedules for each driver
  • Automatic sync with driver mobile portals
  • Driver attendance and holiday management
  • Capacity planning and workload balancing
  • Historical diary data for performance analysis
📅
Lead Management

Pendings & Quote Management

Track all pending bookings and quotes in one place. Follow up with automated messages and convert to bookings when customers are ready.

  • Centralized pending bookings dashboard
  • Automated follow-up messages via email and SMS
  • Quote generation and tracking system
  • One-click conversion to regular booking
  • Follow-up reminders and task management
  • Conversion rate tracking and analytics
⏳
Skip Hire

Integrated Skip Management

Complete skip and bin tracking system. Know the location and status of every skip at all times with mobile operations and real-time updates.

  • Track every skip and bin location and status
  • Manage enquiries from first contact to booking
  • Mobile manager app for on-site status updates
  • Delivery and collection coordination
  • Waste categorization and transfer notes
  • Environmental compliance tracking
  • Multi-size skip inventory management
🗑️
Business Intelligence

Coverage Analysis & Expansion

Analyze service coverage, identify high-demand areas, and discover expansion opportunities with heat maps and demographic insights.

  • Service area heat maps visualize booking concentration
  • Demand density analysis by region
  • Data-driven expansion recommendations
  • Competitor gap identification
  • Underserved area discovery
  • Growth opportunity forecasting
🗺️
Analytics

Metrics & Performance Analytics

Deep insights into your business operations. Analyze real data over any date range to make informed decisions and optimize performance.

  • Comprehensive operational dashboards
  • Custom date range analysis
  • Revenue and profitability tracking
  • Driver performance metrics
  • Booking conversion rates
  • Customer lifetime value analysis
  • Failed job tracking and trends
  • Export reports for external analysis
📊
Integration

Accounting Integration

Seamlessly sync transactions with third-party applications like QuickBooks. Automatic data transfer with PDF attachments and detailed records.

  • QuickBooks integration with automatic sync
  • Transaction details and PDF attachments included
  • Real-time financial data synchronization
  • Custom chart of accounts mapping
  • Invoice and payment tracking
  • Reconciliation automation
💼
Support

Dedicated Support & Custom Development

Chat directly with developers, request features, and get custom API development. Made for you, made to sync seamlessly with your operations.

  • 24/7 phone support for urgent issues
  • Direct chat with development team
  • Feature request system with prioritization
  • Custom API development for integrations
  • Bespoke solutions for unique workflows
  • Continuous platform improvements
  • Dedicated onboarding and training
🤝

See Tricivo in Action

Schedule a personalized demo to discover how Tricivo can transform your operations

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